When the other three members - all African-American - arrived to check in (the promoter had arranged the accommodations in advance), they were asked to pay $100 each as a security deposit, which was not required of Vogel when he'd checked in earlier.

When asked as to why the security deposit was required, it was explained that it was for phone calls, at which point Nocentelli pulled out his iPhone and said to disable the phone in the room. Still, he eventually ponied up the cash deposit.

When the other two band members balked at paying the deposit, they were denied rooms. While the promoter and his wife attempted to rectify the situation, the Travelodge employee allegedly complained to the promoter about sending "these guys" as opposed to "white guys" he would generally book into the hotel.