According to People, the family thinks the film "is both misleading and contains some basic untruths." "The narrative is formed by the testimony of a narrow sample of Amy's associates, many of whom had nothing to do with her in the last years of her life," the family told People. "Counter views expressed to the filmmakers did not make the final cut."

While it initially received the support of the Winehouse family, the relatives of the GRAMMY-winning singer now wish to "disassociate themselves from the forthcoming film," according to a statement. Among their issues with the film is that it paints Winehouse's father, Mitch Winehouse, as an absent father who was more concerned with her career than helping her with her struggles with addiction.